We built our business based on a rule of three; learn, explore, and play. We believe pet care should be educational, adventurous, creative and fun for both pets and their parents.
Learn: Not only do we treat your pets like our own, but we encourage them to be comfortable and feel confident enough to make their own choices. We offer an experience that revolves around communication and relationship building. From the first moment we meet your pet, we use positive reinforcement methods like treats, physical praise, verbal praise, and toys to build a positive and trusting relationship with your pet. We respect their boundaries and work with them to communicate and build their confidence. We continuously monitor their body language to better understand their boundaries and stress signals; their voice is heard and valued with us.
Explore: We encourage your pets to explore, and use their senses to truly experience and enjoy their visit. This may be enforced on a walk outside, a game of "find it" in the yard or the house, a sniffari in the park, a cat-nip infused mouse, or an interactive toy so they can discover what works best to get delicious treats.
Play: Last, but not least, we encourage play! All play is not created equal and we mould our play based on your pets likes and dislikes. Here at On Cloud Canine we encourage your pet to express themselves and enjoy a day or even an hour being comfortable and having fun.